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What the projects taught us

No surplus theory. Every note comes from a real problem on a real project.

01Automating a broken process just breaks it fasterThe most common mistake we see is not the wrong tool. It is that nobody looked at the process before choosing one.Read moreProcessNovember 18, 20257 min read
02Five questions before buying any new toolBuying the tool is the easy part. These five questions usually decide whether anyone is still using it in six months.Read moreDecisionsOctober 2, 20255 min read
03A good assistant is one that says "I don’t know"Most of the effort in building an AI assistant goes into answering. The harder and more important part is defining where it must not answer.Read moreAIAugust 21, 20258 min read
04The dashboard nobody opensIf your dashboard has twenty charts and goes unopened for a week, the problem is not the team. It is the design.Read moreDataJune 9, 20256 min read

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